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18 Years of watch design and watch manufacture

Can You Service a Custom Watch with an In-House Movement—Parts Availability Guide?

Are you the proud owner of a custom watch with an in-house movement? If so, you may be wondering about the availability of parts when it comes time to service your timepiece. The uniqueness of custom watches with in-house movements can present challenges when it comes to maintenance and repairs. In this guide, we will explore the intricacies of servicing a custom watch with an in-house movement, and provide you with essential information on parts availability.

Understanding the In-House Movement

An in-house movement is a movement that has been designed, developed, and produced by the watch manufacturer themselves. These movements are often considered to be of higher quality and craftsmanship compared to movements sourced from third-party suppliers. Custom watches with in-house movements are prized for their exclusivity, precision, and uniqueness. However, the downside of owning a watch with an in-house movement is the potential difficulty in sourcing parts for servicing and repairs.

The Challenge of Parts Availability

One of the main challenges of servicing a custom watch with an in-house movement is the availability of replacement parts. Unlike mainstream watch brands that have a robust supply chain and readily available parts, custom watches with in-house movements may have limited resources when it comes to servicing. This can lead to delays in repairs, higher costs, and the risk of not being able to find the necessary parts to keep your timepiece in top condition.

Dealing with Obsolete Parts

Another issue that owners of custom watches with in-house movements may face is dealing with obsolete parts. As technology advances and watchmakers introduce new movements, older parts may become obsolete and harder to find. This can pose a significant challenge when it comes to servicing a custom watch with an in-house movement, as certain components may need to be custom-made or sourced from rare suppliers.

Working with Authorized Service Centers

If you own a custom watch with an in-house movement, one way to ensure access to genuine parts and skilled technicians is to work with authorized service centers. These centers are typically authorized by the watch manufacturer to service their watches and have access to genuine parts and components. By entrusting your custom watch to an authorized service center, you can have peace of mind knowing that your timepiece is in the hands of professionals who are trained to work with in-house movements.

Exploring Alternative Solutions

In the event that genuine parts are not readily available for your custom watch with an in-house movement, there are alternative solutions that you can explore. One option is to work with independent watchmakers who have experience working with custom and in-house movements. These watchmakers may have the skills and connections to source or fabricate the necessary parts to keep your timepiece running smoothly. Additionally, some manufacturers offer aftermarket parts that can be used as replacements for obsolete or hard-to-find components.

In conclusion, owning a custom watch with an in-house movement can be a rewarding experience, but it also comes with unique challenges when it comes to servicing and parts availability. By understanding the intricacies of in-house movements, working with authorized service centers, and exploring alternative solutions, you can ensure that your custom watch remains a cherished timepiece for years to come. Remember to stay proactive in maintaining your watch and seek professional help when needed to keep it in pristine condition.

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We offer flexible delivery terms and diversified transportation solutions to meet the cross-border logistics needs of clients in different regions, ensuring that goods are delivered safely, on time and in line with their actual procurement requirements.
A: Yes, you are warmly welcomed to visit our factory, we are happy to provide you one-stop service, such as booking ticket and hotel, picking-up and showing you the watch manufacturing etc.
Can custom watches be returned or exchanged?
Custom watches are bespoke pieces tailored exclusively to your unique specifications—including custom engravings, bespoke dial colorways, premium strap material selections, and personalized monograms.
What is your company's industry experience and production scale?​

We are a professional watch manufacturer (VDEAR watch co., Ltd.) rooted in Shenzhen—one of the global hubs for precision watchmaking—with 15 years of deep expertise in watch design and manufacturing (established in 2010). Since our founding, we’ve specialized in OEM and ODM services, earning recognition as a top-tier custom watch supplier trusted by brands across markets.
What is your company's annual production capacity?​
Our factory boasts a stable annual production capacity of 400,000 to 600,000 watches, a scale calibrated to balance both efficiency and precision in watchmaking.
A: Yes, our existing samples can be shipped to you in 3-10 days. It's also OK to make samples for you with your designs or brand logo.
Q5. Do you accept OEM business?
A. Yes, we are OEM supplier.
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