FAQs

18 Years of watch design and watch manufacture

English

Can custom watches be returned or exchanged?

Custom watches are bespoke pieces tailored exclusively to your unique specifications—including custom engravings, bespoke dial colorways, premium strap material selections, and personalized monograms.

2026 02 08

How long does it take to customize a watch?

The timeline for custom watch production depends on the complexity of your requirements, with two main cycles.

2026 02 06

What personalized options are available for custom watches?

We offer a full-spectrum personalized customization service covering every detail of your timepiece, with professional support for both aesthetic tailoring.

2026 02 05

Q8. what kind of certificate you have ?

A .We have ISO9001, ISO14001,PED,SGS

2022 04 28

Q7. If you can send or make sample?

A: Yes, our existing samples can be shipped to you in 3-10 days. It's also OK to make samples for you with your designs or brand logo.
Q5. Do you accept OEM business?
A. Yes, we are OEM supplier.

2022 04 28

Q6. Is it ok visit your factory?

A: Yes, you are warmly welcomed to visit our factory, we are happy to provide you one-stop service, such as booking ticket and hotel, picking-up and showing you the watch manufacturing etc.

2022 04 28

Q5. How do you ship your watches to us?

A: We ship the watches by door to door express for example DHL, UPS, FedEx or TNT, by air or by sea.

2022 04 28

Q4. How do you control the quality of your watches?

A: We have professional QC team, to control the quality during the mass production and inspect the completed watches before shipping.

2022 04 28

Q3. What're your payment terms?

A: Regularly doing by T/T, L/C, Western Union, Paypal, Trade Assurance and other payment terms also can be discussed for our good cooperation.

2022 04 28

Q2. What's your production lead-time?

A: Usually it takes 7-30 days for watch samples, and 30-60 days for bulk production, 25-35 days for watch straps.

2022 04 28

Q1. OEM/ODM or customer's logo printed on watch is available?

A: Yes, OEM/odm watch project and customer's brand logo is welcomed.

2022 04 28

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VDEAR is the best reliable best automatic watches and quartz watches Manufacturer. We provide a one-stop service integrating design, measurement, production, delivery, installation, and after-sales service.

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As an OEM watch manufacturer with 18 years experience, we could make new mold and drawing to meet their new design. We could make new case, dial, hand, silicone rubber strap, stainless steel strap and leather strap.